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Phone & messaging integration

Turn Quo conversations into jobs—automatically

Connect Quo with FieldInbox to catch new work requests, categorize them, and put them in Review before they get lost in your messages.

Keep your Quo numberManaged setupWeb and mobile

Quo

Customer message

Connected
Hi, this is Jane. An outlet in our kitchen is buzzing. We're at 10 Main Street.
FieldInbox

New job in Review

Repair buzzing kitchen outlet

Type

Service Calls

Urgency

Emergency

Integration

Quo, formerly OpenPhone

Syncs

Messages and contacts

Best for

Owner-operated trades

Your phone stays your phone

FieldInbox handles what happens after the message arrives

Keep communicating in Quo while FieldInbox quietly organizes genuine customer work behind the scenes.

Capture work from every text

FieldInbox listens for customer messages in Quo so a real work request does not disappear in a busy conversation.

Categorize new work automatically

AI identifies the job type, urgency, customer, and key details, then creates a clean job for you to review.

Keep the conversation together

Once a customer has an open job, incoming and outgoing Quo messages are added to the same job history.

How it works

From customer text to a job you can act on

No copying, forwarding, or asking your team to remember a second intake process.

01

Connect your Quo account

Keep the business number your customers already know. We connect its message activity to your FieldInbox company.

02

Customers text you as usual

You and your team continue calling and texting in Quo. There is no new inbox to teach customers or staff.

03

FieldInbox identifies new work

A message without an open job is checked for a genuine home-services request and categorized automatically.

04

You review and schedule

New requests land in Review with the customer and job details ready for you to verify, prioritize, and activate.

What the integration does

A focused workflow for work that starts in messages

Matches the customer

Uses the Quo phone number and contact updates to keep the right customer attached.

Finds the open job

If the customer already has active work, the new message joins that job instead of creating a duplicate.

Recognizes new work

When no open job exists, AI checks whether the message is a genuine new home-services request.

Prepares it for review

New work is categorized by type and urgency, then held in Review until you approve it.

FAQ

Quo integration questions

Quo + FieldInbox

Keep the conversation. Stop losing the job.

Connect the business number you already use and turn incoming work into a job list you can review and schedule.

Schedule a setup call